If you pay for your order online, the Pass for visa-free entry to Belarus will appear within few minutes for downloading at the same place of the page where you have made the order and also will be sent to your e-mail. Check your email, because we automatically send the letter to your address on each step you make (making order, when the Pass is ready). If you will not find anything in your Inbox, please check Spam or Junk mail folder, sometimes our mail goes there.
The document with visa-free permission must be printed and remain with tourist until his departure from Belarus.